{"id":5942,"date":"2024-05-21T12:49:59","date_gmt":"2024-05-21T12:49:59","guid":{"rendered":"https:\/\/migoda.vn\/blog\/tim-hieu-phuong-phap-ban-hang-noi-bo-samsung-bi-quyet-thanh-cong\/"},"modified":"2024-05-21T12:49:59","modified_gmt":"2024-05-21T12:49:59","slug":"tim-hieu-phuong-phap-ban-hang-noi-bo-samsung-bi-quyet-thanh-cong","status":"publish","type":"post","link":"https:\/\/migoda.vn\/blog\/tim-hieu-phuong-phap-ban-hang-noi-bo-samsung-bi-quyet-thanh-cong\/","title":{"rendered":"T\u00ecm hi\u1ec3u ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 Samsung b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng"},"content":{"rendered":"

Samsung l\u00e0 m\u1ed9t trong nh\u1eefng t\u1eadp \u0111o\u00e0n \u0111i\u1ec7n t\u1eed l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi, v\u1edbi doanh thu h\u00e0ng t\u1ef7 \u0111\u00f4 la m\u1ed7i n\u0103m. \u0110i\u1ec1u g\u00ec \u0111\u00e3 gi\u00fap h\u1ecd tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng c\u00f4ng ty th\u00e0nh c\u00f4ng nh\u1ea5t th\u1ebf gi\u1edbi? M\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 ch\u00ednh \u0111\u00f3 ch\u00ednh l\u00e0 ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a h\u1ecd.<\/strong><\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y \u0111\u00e3 gi\u00fap Samsung x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng. Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd c\u00f9ng t\u00ecm hi\u1ec3u ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 Samsung b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng.<\/strong><\/p>\n

\"T\u00ecm<\/p>\n

L\u1ecbch s\u1eed v\u00e0 tri\u1ebft l\u00fd b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a Samsung<\/h2>\n

Samsung \u0111\u00e3 b\u1eaft \u0111\u1ea7u \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 t\u1eeb nh\u1eefng n\u0103m 1980 khi ch\u1ee7 t\u1ecbch Lee Byung-chul \u0111\u00e3 \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c “Yeah-The-Sa” (hay c\u00f2n g\u1ecdi l\u00e0 “Gi\u1ea3i ph\u00e1t gi\u00e3n”) nh\u1eb1m khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea9y m\u1ea1nh doanh s\u1ed1 b\u00e1n h\u00e0ng.<\/p>\n

Tri\u1ebft l\u00fd b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a Samsung c\u00f3 ba y\u1ebfu t\u1ed1 ch\u00ednh: s\u1ef1 t\u1ef1 tin, s\u1ef1 t\u1eadn t\u00e2m v\u00e0 s\u1ef1 quy\u1ebft \u0111o\u00e1n. Samsung lu\u00f4n tin r\u1eb1ng c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a h\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t trong ng\u00e0nh v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u cho kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, h\u1ecd c\u0169ng \u0111\u1eb7t m\u1ee5c ti\u00eau cao v\u00e0 t\u1eadn t\u00e2m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t.<\/p>\n

V\u1edbi tri\u1ebft l\u00fd n\u00e0y, Samsung \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

Xem th\u00eam : [Review] Top 5 Kh\u00f3a h\u1ecdc qu\u1ea3n tr\u1ecb kinh doanh online t\u1ed1t nh\u1ea5t 2022<\/a><\/p>\n

\"T\u00ecm<\/p>\n

T\u1ea1i sao ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 l\u1ea1i quan tr\u1ecdng?<\/h3>\n

Ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng trong \u0111\u00f3 c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u00e1n b\u1edfi c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a c\u00f4ng ty ch\u1ee9 kh\u00f4ng th\u00f4ng qua c\u00e1c \u0111\u1ea1i l\u00fd hay \u0111\u1ed1i t\u00e1c. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 Samsung s\u1ebd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ri\u00eang v\u1ec1 gi\u00e1 c\u1ea3, s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, v\u00e0 t\u1eadn d\u1ee5ng tr\u1ef1c ti\u1ebfp c\u00e1c k\u00eanh b\u00e1n h\u00e0ng.<\/p>\n

Tuy nhi\u00ean, \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 l\u00e0 s\u1ef1 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp gi\u1eefa nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng. Vi\u1ec7c n\u00e0y gi\u00fap Samsung c\u00f3 th\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p, \u0111\u1ed3ng th\u1eddi t\u1ea1o d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 tin t\u01b0\u1edfng v\u00e0 \u1ed5n \u0111\u1ecbnh v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

Ngo\u00e0i ra, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y c\u00f2n gi\u00fap Samsung ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng c\u01b0\u1eddng l\u00f2ng tin v\u00e0o th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

Xem th\u00eam : H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u t\u1eeb con s\u1ed1 0, ai c\u0169ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n – V\u0169 Digital<\/a><\/p>\n

\"T\u00ecm<\/p>\n

C\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n \u0111\u1ec3 \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9<\/h2>\n

\u0110\u1ec3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9, Samsung \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t qu\u00e1 tr\u00ecnh chi ti\u1ebft v\u00e0 khoa h\u1ecdc, g\u1ed3m c\u00e1c b\u01b0\u1edbc sau:<\/p>\n

B\u01b0\u1edbc 1: \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/h3>\n

\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n t\u1ed1t vai tr\u00f2 c\u1ee7a m\u00ecnh, Samsung \u0111\u1ea7u t\u01b0 nhi\u1ec1u cho vi\u1ec7c \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng cho nh\u00e2n vi\u00ean. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 tri\u1ebft l\u00fd b\u00e1n h\u00e0ng c\u1ee7a Samsung.<\/p>\n

Tr\u00ean h\u1ebft, c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u0169ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1ec1 k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 th\u1ec3 x\u1eed l\u00fd t\u1ed1t c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 t\u00edn nhi\u1ec7m t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/p>\n

B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp m\u1ed9t h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t<\/h3>\n

Samsung lu\u00f4n quan t\u00e2m \u0111\u1ebfn vi\u1ec7c gi\u00e1m s\u00e1t ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y gi\u00fap c\u00f4ng ty c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng nhanh ch\u00f3ng, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch v\u00e0 trung th\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n

C\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a Samsung \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u00e1o c\u00e1o v\u1edbi qu\u1ea3n l\u00fd v\u1ec1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c li\u00ean quan \u0111\u1ebfn b\u00e1n h\u00e0ng, t\u1eeb \u0111\u00f3 gi\u00fap c\u00f4ng ty \u0111\u01b0a ra nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh v\u00e0 c\u1ea3i ti\u1ebfn \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 kinh doanh.<\/p>\n

Xem th\u00eam :\u00a0<\/p>\n

B\u01b0\u1edbc 3: X\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng<\/h3>\n

\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao trong vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, Samsung \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean nhi\u1ec1u ti\u00eau ch\u00ed, bao g\u1ed3m l\u1ecbch s\u1eed mua h\u00e0ng, t\u1ea7n su\u1ea5t mua h\u00e0ng, gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng v\u00e0 c\u00e1c th\u00f4ng tin c\u00e1 nh\u00e2n kh\u00e1c.<\/p>\n

Vi\u1ec7c ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng gi\u00fap Samsung c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o nh\u00f3m kh\u00e1ch h\u00e0ng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p cho t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 kinh doanh c\u1ee7a c\u00f4ng ty.<\/p>\n

B\u01b0\u1edbc 4: \u00c1p d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c khuy\u1ebfn m\u00e3i<\/h3>\n

Samsung c\u00f3 xu h\u01b0\u1edbng \u00e1p d\u1ee5ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i v\u00e0 \u01b0u \u0111\u00e3i \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n

Tuy nhi\u00ean, \u0111i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a Samsung l\u00e0 vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i d\u1ef1a tr\u00ean s\u1ef1 \u0111\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n kh\u00e1ch h\u00e0ng. Ngh\u0129a l\u00e0, Samsung s\u1ebd t\u00ednh to\u00e1n k\u1ef9 l\u01b0\u1ee1ng chi ph\u00ed v\u00e0 l\u1ee3i \u00edch c\u1ee7a t\u1eebng ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00e2n \u0111\u1ed1i v\u00e0 hi\u1ec7u qu\u1ea3 trong ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n

Nh\u1eefng b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng khi \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 Samsung<\/h2>\n

\"T\u00ecm<\/p>\n

\u00c1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a Samsung kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n m\u00e0 c\u00f2n \u0111\u00f2i h\u1ecfi s\u1ef1 tinh t\u1ebf v\u00e0 linh ho\u1ea1t trong chi\u1ebfn l\u01b0\u1ee3c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng b\u00ed quy\u1ebft gi\u00fap Samsung \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng v\u01b0\u1ee3t tr\u1ed9i trong vi\u1ec7c \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y:<\/p>\n

B\u00ed quy\u1ebft 1: T\u1ef1 tin trong s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh<\/h3>\n

Samsung lu\u00f4n t\u1ef1 h\u00e0o v\u1ec1 nh\u1eefng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 h\u1ecd cung c\u1ea5p, v\u00e0 \u0111i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh r\u00f5 trong c\u00e1ch c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a h\u1ecd giao ti\u1ebfp v\u00e0 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng.<\/p>\n

S\u1ef1 t\u1ef1 tin n\u00e0y gi\u00fap t\u1ea1o ni\u1ec1m tin v\u00e0 t\u00edn nhi\u1ec7m t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng b\u00e1n h\u00e0ng v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

B\u00ed quy\u1ebft 2: T\u1eadn t\u00e2m v\u00e0 chuy\u00ean nghi\u1ec7p<\/h3>\n

Samsung lu\u00f4n \u0111\u1eb7t kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u v\u00e0 lu\u00f4n c\u1ed1 g\u1eafng cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t cho h\u1ecd. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a Samsung lu\u00f4n ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u00ednh chuy\u00ean nghi\u1ec7p v\u00e0 t\u1eadn t\u00e2m trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

\u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 t\u1ed1t v\u00e0 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng s\u1ef1 tin t\u01b0\u1edfng v\u00e0 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u Samsung.<\/p>\n

B\u00ed quy\u1ebft 3: Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u00f4ng minh<\/h3>\n

Samsung lu\u00f4n \u0111\u1eb7t m\u1ee5c ti\u00eau \u0111\u1ec3 hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p v\u00e0 t\u1ed1i \u01b0u nh\u1ea5t cho h\u1ecd. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, c\u00f4ng ty \u0111\u00e3 \u0111\u1ea7u t\u01b0 nhi\u1ec1u cho vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u00f4ng minh v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n

Ph\u00e2n lo\u1ea1i v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng theo nh\u00f3m gi\u00fap Samsung c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o nh\u1eefng nh\u00f3m chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n

B\u00ed quy\u1ebft 4: Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n h\u00e0ng<\/h3>\n

M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a Samsung l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n t\u1ed1t vai tr\u00f2 c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. Sau khi b\u00e1n s\u1ea3n ph\u1ea9m, c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a Samsung s\u1ebd ti\u1ebfp t\u1ee5c li\u00ean h\u1ec7 v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n

\u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u00e0 \u1ed5n \u0111\u1ecbnh v\u1edbi kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng s\u1ef1 tin t\u01b0\u1edfng v\u00e0 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u Samsung.<\/p>\n

K\u1ebft lu\u1eadn<\/h2>\n

Ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 c\u1ee7a Samsung l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 ch\u00ednh \u0111\u00e3 gi\u00fap c\u00f4ng ty tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng t\u1eadp \u0111o\u00e0n \u0111i\u1ec7n t\u1eed l\u1edbn v\u00e0 th\u00e0nh c\u00f4ng nh\u1ea5t th\u1ebf gi\u1edbi. V\u1edbi tri\u1ebft l\u00fd t\u01b0 duy, c\u00e1c b\u01b0\u1edbc \u00e1p d\u1ee5ng v\u00e0 b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng, Samsung \u0111\u00e3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t h\u1ec7 th\u1ed1ng b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

\"T\u00ecm<\/p>\n

Tuy nhi\u00ean, \u0111\u1ec3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n m\u00e0 c\u00f2n \u0111\u00f2i h\u1ecfi s\u1ef1 nh\u1ea1y b\u00e9n v\u00e0 linh ho\u1ea1t trong chi\u1ebfn l\u01b0\u1ee3c. Ch\u00fang ta c\u00f3 th\u1ec3 r\u00fat ra b\u00e0i h\u1ecdc t\u1eeb kinh nghi\u1ec7m c\u1ee7a Samsung v\u00e0 \u00e1p d\u1ee5ng v\u00e0o ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a ch\u00fang ta \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u00e0 th\u00e0nh c\u00f4ng trong b\u00e1n h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"

Samsung l\u00e0 m\u1ed9t trong nh\u1eefng t\u1eadp \u0111o\u00e0n \u0111i\u1ec7n t\u1eed l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi, v\u1edbi doanh thu h\u00e0ng t\u1ef7 \u0111\u00f4 la m\u1ed7i n\u0103m. \u0110i\u1ec1u g\u00ec \u0111\u00e3 gi\u00fap h\u1ecd tr\u1edf th\u00e0nh m\u1ed9t…<\/p>\n","protected":false},"author":1,"featured_media":5963,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"footnotes":""},"categories":[1],"tags":[398],"_links":{"self":[{"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/posts\/5942"}],"collection":[{"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/comments?post=5942"}],"version-history":[{"count":0,"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/posts\/5942\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/media\/5963"}],"wp:attachment":[{"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/media?parent=5942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/categories?post=5942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/migoda.vn\/blog\/wp-json\/wp\/v2\/tags?post=5942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}